Symptom
- SAP ASE upgrade using the latest version of SAP Host Agent failed with error below:
----- Response data ----
ERROR: Installation failed with rc=-1. Please check sybase/SID/sapdbctrl-config/sybInst.****.out.
----- Log messages ----
Info: saphostcontrol: Executing LiveDatabaseUpdate
Error: sapdbctrl: Installation failed with rc=-1. Please check ybase/SID/sapdbctrl-config/sybInst.****.out.
Error: saphostcontrol: LiveDatabaseUpdate failed (sapdbctrl exit code = 1) - sybInst.****.out shows the error below:
Installer can not do update. There is no SAP Adaptive Server Enterprise in 'sybase/SID'. Verify your destination directory is correct or rerun the installer with "DO_UPDATE_INSTALL=false". - You tried re-run the saphostctrl command with updateoption UPDATE_FORCE=1 but still got the same error.
- In LiveUpdate.log, it shows the error below:
DEBUG>>> 05-16-23 03:16:09 : UpdateASEFeatureInstall.canDoUpdateInstall(): Set CAN_DO_UPDATE_INSTALL=FALSE
DEBUG>>> 05-16-23 03:16:09 : UpdateASEFeatureInstall.canDoUpdateInstall(): xml=sybase/SID/sybuninstall/ASESuite/.com.zerog.registry.xml
DEBUG>>> 05-16-23 03:16:09 : UpdateASEFeatureInstall.canDoUpdateInstall(): Cannot do update
DEBUG>>> 05-16-23 03:16:09 : UpdateASEFeatureInstall.canDoUpdateInstall(): Cannot find SAP Adaptive Server Enterprise in IA registry.
DEBUG>>> 05-16-23 03:16:09 : UpdateASEFeatureInstall.getDoUpdate(): DO_UPDATE_INSTALL=true
ERROR>>> 05-16-23 03:16:09 : Installer can not do update. There is no SAP Adaptive Server Enterprise in 'sybase/SID'. Verify your destination directory is correct or rerun the installer with "DO_UPDATE_INSTALL=false". - In sybase/SID/sybuninstall/ASESuite/.com.zerog.registry.xml file, the 'location=' is not referring to the correct SID path, but referring to other SID.
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Environment
- SAP Adaptive Server Enterprise(ASE) version 16.0 for Business Suite
- SAP NetWeaver (NW) - All versions
Product
SAP Adaptive Server Enterprise all versions
Keywords
com.zerog.registry, sapdbctrl-config, LiveDatabaseUpdate, location , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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