3344790 - Previous information is updated during Crossboarding in EC - Onboarding

When initiating Crossboarding from RCM, some fields in EC side are being updated with new values, and not retaining the original ones.

SAP SuccessFactors Onboarding

The "Enable Enhanced Internal Hires Process" switch is not enabled.

Go to Onboarding General Settings > Process Setting and enable the switch  "Enable Enhanced Internal Hires Process".

Please, note further information in SAP Guide: Enabling the Enhanced Onboarding Process for Internal Hires | SAP Help Portal 

"Retain the values of the mandatory employment information fields based on the original hire records to allow completion of the internal hire process without having to pass dummy values from Recruiting. The employment information fields that retain the original values are Original Start Date, Hire Date, Service Date, Seniority Start Date, First Date Worked, Previous Employment ID, Professional Service Date, Employee’s First Employment, and Assignment ID."

Enabling the Enhanced Onboarding Process for Internal Hires | SAP Help Portal

Original Start Date, Hire Date, Service Date, Seniority Start Date, First Date Worked, Previous Employment ID, Professional Service Date, Employee’s First Employment, Assignment ID, crossboarding, retain, value, information, RCM, EC, employee, central, update, old, original , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem