Symptom
You have created a new entity with a new 3PL Location to fulfil Third Party Order. However, when you release the 3PL Outbound Delivery, the system is failing to create the corresponding Inbound Delivery Notification.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Third-Party Logistics work center.
- Go to the 3PL Requests view.
- Find and select the relevant 3PL Request.
- You can see the Processing Status is: Finished.
- Click Edit.
- Go to the Document Flow tab.
- You can see the Outbound Delivery has the Status Released.
- You expected the system to create an Inbound Delivery Notification against the Released Outbound Delivery.
Cause
You have not maintained the Communication Settings for the relevant Entity/Corporate account.
Resolution
- Please open the respective Account's Master Data and set the "Advanced Shipping Notification Outbound" to Active under the Collaboration tab.
- Also ensure to maintain the Output Channel as "Internal EDX".
Keywords
"Advanced Shipping Notification Outbound", Collaboration tab, EDX, 3PL, Inbound Delivery Notification , KBA , AP-IDP , Inbound Delivery Processing , Problem
Product
SAP Business ByDesign 2305