SAP Knowledge Base Article - Public

3344797 - Inbound Delivery Notifications Missing for 3PL Location Belonging to a New Entity

Symptom

You have created a new entity with a new 3PL Location to fulfil Third Party Order. However, when you release the 3PL Outbound Delivery, the system is failing to create the corresponding Inbound Delivery Notification.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Third-Party Logistics work center. 
  2. Go to the 3PL Requests view. 
  3. Find and select the relevant 3PL Request.
  4. You can see the Processing Status is: Finished.
  5. Click Edit.
  6. Go to the Document Flow tab.
  7. You can see the Outbound Delivery has the Status Released.
  8. You expected the system to create an Inbound Delivery Notification against the Released Outbound Delivery.

Cause

You have not maintained the Communication Settings for the relevant Entity/Corporate account.

Resolution

  • Please open the respective Account's Master Data and set the "Advanced Shipping Notification Outbound" to Active under the Collaboration tab.
  • Also ensure to maintain the Output Channel as "Internal EDX".

Keywords

"Advanced Shipping Notification Outbound", Collaboration tab, EDX, 3PL, Inbound Delivery Notification , KBA , AP-IDP , Inbound Delivery Processing , Problem

Product

SAP Business ByDesign 2305