SAP Knowledge Base Article - Public

3344813 - Application error when Adding New Contingent Workers - Employee Central

Symptom

When Adding a new contingent worker the system throws an Application Error.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Add Contingent Worker;
  2. Filled in all the mandatory fields;
  3. Click Submit;
  4. Receive an Application error

Cause

There is an issue with the event picklist being used during this process.

Resolution

Make sure that:

  • The Event Picklist and the Picklist Value being used are Active and with the Effective start date prior to the process;
  • There is no additional space at the beginning or at the end of the "External Code" or "Non-unique External Code" of each value.

See Also

2400351 - The events with externalCode are missing in the picklist event - The events with externalCode [SCWK, ECWK] are missing in the picklist event. Verify that the event is configured and status has been set to ACTIVE

Known Issues with Picklists

Keywords

Cannot invoke "com.successfactors.picklist.bean.PicklistBean$Option.getOptionId()" because "eWorkOrderOption" is null; Add Contingent Worker; Inactive Picklist; "eWorkOrderOption"; Inactive picklist.  , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions