SAP Knowledge Base Article - Public

3344839 - Application error when trying to add candidate to a requisition

Symptom

User receives an application error when trying to add a forwarded candidate to a requisition: errorId=..., fingerprint=544686b1ce09a18d12c8be9f40684eefcc2da47f, timestamp=XXXX-XX-XXTXX:XX:XX.XXX+0000, errorMessage=An application error occurred. Please try again later, or notify support...

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Recruiting>Job Requisitions
  2. Click on Job Requisition>Candidates
  3. Click on Forwarded Candidate
  4. Click on "Add to Requisition" button
  5. Receive application error with fingerprint=544686b1ce09a18d12c8be9f40684eefcc2da47f

Cause

From the backend logs we see the following error: Unparseable number: "ABC" 

This has occurred because a field type was changed from, for example, text to a number and a previous value with letters in it cannot be passed a number type field

Resolution

It is NOT ADVISED to change field types in the templates, as the Recruiting module uses field types to build columns inside the Database along the field id, and that is where the system stores information related to that field id and type. See KBA 2734323 - Please Do Not Change Field Types in SuccessFactors Recruiting Templates.

See Also

2734323 - Please Do Not Change Field Types in SuccessFactors Recruiting Templates

Keywords

Error, unable to add, forward, late-stage, latestage, late stage, error ID, finger print , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions