Symptom
After exiting from Widget Fullscreen mode in story with Optimized Design Experience (ODE) mode, the page sets visible all panels/popups of the page in SAC.
Environment
SAP Analytics Cloud (Enterprise) 2023.08.12
Reproducing the Issue
Test with hidden panel:
- Create a story with ODE mode.
- Insert a chart/table.
- Insert a Panel: Left side panel - Assets - Containers - Panel.
- And add e.g. a Text box, just for the better visibility. (Optional)
- Switch to Outline and set the Panel as hidden.
- Save the story.
- Switch to View mode.
- Set the chart or any other widget to fullscreen: Select the chart - More options (...) - Fullscreen
- Exit Fullscreen (see icon on the right upper corner).
- The Panel will be visible.
Test with popup:
- Create a story with ODE mode.
- Insert a chart/table.
- Insert a Popup: Left side panel - Outline - Page more options (...) - Add Popup
- and add e.g. a Text box, just for the better visibility. (Optional)
- Save the story.
- Switch to View mode.
- Set the chart or any other widget to fullscreen: Select the chart - More options (...) - Fullscreen
- Exit Fullscreen (see icon on the right upper corner).
- The Popup will be visible.
Cause
The issue is caused by a defect in the product.
Resolution
- Workaround: refresh the browser.
- This issue is fixed in the version 2023.08.20.
- Please note, that this patch will only fix the problem, when there is no pagination element (Auto-sized table or Section) inside the story. The pagination features were developed for reporting purpose and do not support the application designer features such as the widget visibility.
- Please, refer to maintenance document.
This Knowledge Base Article, SAP‘s strategy, and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.
This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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