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SAP Knowledge Base Article - PreviewSymptom
You notice that, for some Contract Accounts, the Recent Cases card is no longer displaying some cases which were previously displayed.
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Environment
SAP Service Cloud Version 2.
SAP Service Cloud Version 2, Utilities Add-On.
Product
SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Cases, Card, Recent Cases, Recent Cases Card, Utilities, CA, Contract Account, Contract Accounts, Contract, Account, Central Tab, Tab, 90, 90 Days, Days, Case, SAP Service Cloud Version 2, Add-On, Utilities Add-On, , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , How To
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