SAP Knowledge Base Article - Public

3344905 - Error 'Enter a cross-company code sales document' returns by app Generate Intercompany Billing Request - SAP S/4HANA Cloud Public Edition

Symptom

If the Fiori app "Generate Intercompany Billing Request" fails to create Intercompany Billing as anticipated, and the error message 'Enter a cross-company code sales document' appears.

Environment

SAP S/4HANA Cloud Public Edition

Cause

This error can be attributed to several factors.
Here are 2 reasons we have identified:

  1. Missing or incorrect configuration in configuration activity 'Define Internal Customer Number By Sales Organization'.
  2. The ordering service organization and delivery service organization are identical in the customer project.

Resolution

Reason 1:
Assign Cust.Inter-Co.Bill  Sales Org. in the configuration activity.
Refer to 5.1 Define Internal Customer Number By Sales Organization - Setting Up Intercompany Billing for Cross-Company Cost Accounting Postings (4AN).

Reason 2:
For intercompany delivery, ensure that you specify an ordering service organization under the 'Information' tab and a different delivery service organization in the work package staffing within the "Plan Customer Projects" app.

See Also

Keywords

DPICB 004, Intercompany Billing Request, cross-company, Enter a cross-company code sales document, generate intercompany billing request , KBA , SD-BIL-IV-IB-2CL , Intercompany Billing (Public Cloud) , PS-ST-2CL , Please use PPM-SCL* , PPM-SCL-BIL-FIO , Fiori UI for Project Billing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions