SAP Knowledge Base Article - Preview

3344953 - Account Statement doesn't work with Branch customers


The system is setup in a way where customers/vendors have Head Office ~ Branch relationship.
A Customer Account Statement is expected to be sent to the Branch customers, however, the behavior is that the account statement is being sent to the Head Office instead.



  • Financial Accounting (FI)
  • SAP R/3
  • SAP R/3 Enterprise 4.7
  • SAP ERP Central Component
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA


SAP ERP 6.0 ; SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021


account, statement, branch, head, office, f.27, form, document, data, local processing, RFKORK00, master , KBA , FI-AR-AR-G , Closing Operations / Period-End , Problem

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