SAP Knowledge Base Article - Preview

3344953 - Account Statement doesn't work with Branch customers

Symptom

The system is setup in a way where customers/vendors have Head Office ~ Branch relationship.
A Customer Account Statement is expected to be sent to the Branch customers, however, the behavior is that the account statement is being sent to the Head Office instead.


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Environment

  • SAP R/3
  • SAP ERP
  • SAP ERP Central Component
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

account, statement, branch, head, office, f.27, form, document, data, local processing, RFKORK00, master , KBA , FI-AR-AR-G , Closing Operations / Period-End , Problem

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