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3345022 - Windows AD SSO not working when Vintela filter fails to load due to bad password in Business Intelligence Platform

Symptom

  • Windows AD SSO is configured on BI Platform, but is failing.
  • Vintela filter is failing to load and vintela log shows below error:

[ERROR] Jun 08, 2023 04:06:499 Start Level Event Dispatcher vintela (): VSJ credentials (principal, realm, keytab/password) are invalid
Exception: com.wedgetail.idm.sso.ConfigException: VSJ password is probably incorrect [caused by: GSSException: Failure unspecified at GSS-API
level (Mechanism level: com.dstc.security.kerberos.KerberosError: Pre-authentication information was invalid
KrbError:
        Error code: 24
        Error text: null
        Error data: [30 47 30 45 a1 03 02 01 13 a2 3e 04 3c 30 3a 30 31 a0 03 02 01 12 a1 2a 1b 28 53 50 45 43 49 41 + 41 more byte(s)]
        Client name: null
        Client realm: null
        Client time: null
        Server name: xxxx/xxxxx.COM
        Server realm: xxxx.COM
        Server time: Thu Jun 08 04:44:46 CDT 2023)]


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3 (to SP02 + patches only)
  • Windows Server Operating System

Keywords

BOE bobj login logon authentication vintela kerberos auth winad windows ad sso htkba biauth windows ad, ActiveDirectory, WinAD, secWinAD, krb5, krb5.ini, global.properties, idm.princ, case-sensitive, casing sensitive, aes, aes-encryption, encryption, sso failing, failed sso, single-sign-on, single sign-on, single signon, manual authenticaiton, automatic authentication, automatic sso, service acount, domain, realm, bi4, bi 4.x, bobj, 4.1, 4.2, 4.3, 4.0, auth   , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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