SAP Knowledge Base Article - Public

3345168 - OBX-22285 Enhancements to New Hire Activities - Onboarding

Symptom

Behaviour of Enhancements to New Hire Activities if I change manager in Manage Pending Hires step.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Enable Sync Employee Central Updates to Start Date and Hiring Manager toggle, from Admin Center Onboarding Settings, as per the guide.
2. Initiate onboarding for a candidate
3. Complete onboarding until MPH Stage
4. Change manager in MPH Step
5. New manager is synced back to onboarding
6. However notice old manager still has cards and to dos for candidate on homepage for any outstanding tasks, like new hire activities.

Resolution

This is Expected Behavior.

We are "simply appending" the newly assigned manager also to the task, so old manager and participants should be untouched.

Keywords

OBX-22285, Enhancements to New Hire Activities, change manager, reassign manager, new manager, new hire activities reassigned , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding 2305