SAP Knowledge Base Article - Preview

3345380 - [Onboarding] Business rule to trigger custom email is not working

Symptom

  • Configured new feature released in 2305 release, to trigger custom email after completing the PDC step.  
  • The rule to trigger custom email has additional condition to check candidate last name. 
  • When this additional check is added the email is not triggered


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Environment

SAP SuccessFactors onboarding

Product

SAP SuccessFactors Onboarding 2305

Keywords

Business rule, custom email, personal information, Onboarding.  , KBA , LOD-SF-OBX-EML , Notifications , Problem

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