3345452 - SAP Content Server - required information for analysis

This KBA is a guidance whenever necessary to report an incident to SAP Content Server on BC-SRV-KPR-CS component area.

It is important to provide the listed information in Resolution section.

REMARK:

• Make sure that SAP Content Server is updated to the most recent version;
  Read the SAP Note below for more details.
  2786364 - SAP Content Server and Cache Server 7.5 (and higher)
• The following instructions only apply to SAP Content Server product and not to 3rd party applications acting as an External Content Server;

• SAP NetWeaver release independent 
• Knowledge Provider
• SAP Content Server - all releases

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