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3345489 - Outbound Synchonization Job is failing after upgrade to version 2211 - SAP Commerce Cloud


After upgrading SAP Commerce to Version 2211, the Outbound Synchronization Cron Jobs are failing with last result "SYSTEM ERROR"


Downloading the logs, there's no detailed reason for failure:

  • ERROR    [<The Cronjob Thread>]: Error occurred while running job <Cronjob Name>

In this KBA, we will be using an Order synchronization with SCPI as example for troubleshooting, but any Outbound Scenario can fit it.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP Commerce Cloud


SAP Commerce Cloud 2211


API, Data Model, and Spring Framework Changes - From 2205 to 2211 , KBA , CEC-SCC-INT-IAPI , Integration APIs , Problem

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