3345885 - Deleting Employee Data - EmpPayCompNonRecurring

Symptom

Customers want to Delete the employee data for starting entity "EmpPayCompNonRecurring" They are getting below error from different environment.

This is a sample response on a preview environment:
Invalid operation value. Only supported values are [DELETE].

However, if use DELETE on the Test environment :
Invalid operation value. Only supported values are [DELIMIT]., Record contains incorrect delimit token. Delimit token is DELIMIT and it is case sensitive

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite
- Integrations
  - OData

Reproducing the Issue

1. Created the payload and Run DELET operation through the postman

2. use below payload

{
"__metadata": {
"uri": "EmpPayCompNonRecurring",
"type": "SFOData.EmpPayCompNonRecurring"
},
"payDate":"/Date(1530396000000)/",
"payComponentCode":"SAP10A",
"operation": "DELIMIT",
"userId": "SFADMIN",
"sequenceNumber": "10"
}

3. Getting below error

<d:status>ERROR</d:status><d:editStatus m:null="true"></d:editStatus><d:message>Invalid operation value. Only supported values are [DELETE].

Cause

These criteria doesn't apply to entities supported by Centralized services.

Business key changes are considered as a 'Delete' of existing business keys and 'Insert' of new business keys. This applies whether the business key is changed or if the same business key is deleted and re-added.

Resolution

Employee data can be deleted in Incremental Load mode, by choosing an operation type between DELETE and DELIMIT. The operation type depends on the entity you select for importing data.

You cannot delete and add data at the same time. To do so, you must create two separate jobs.

Prepare the template with data to delete.

While preparing import data, enter DELIMIT or DELETE (depending on the selected entity) in the operation column.

For deleting..	Enter in the Operation Column
Addresses	DELIMIT
Compensation Information	DELETE
Email Information	DELETE
Emergency Contact Information	DELETE
Global Information	DELIMIT
Job History	DELETE
Job Relationships	DELIMIT
National ID Information	DELETE
Non Recurring Pay Component Information	DELETE
Person Relationship	DELIMIT
Personal Information	DELETE
Phone Information	DELETE
Recurring Pay Component Information	DELIMIT
Social Accounts Information	DELETE

Note:- Please check with Centralized services. if centralized services is enabled, system consider some fields are business key and hence Delete operator is expected.

Keywords

Centralized services, Deleting Employee Data, EmpPayCompNonRecurring, DELIMIT, DELETE, Invalid operation value, supported , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT-INC , Integration Center , LOD-SF-INT-INC-JOB , Integration Center Job , Problem

Product

SAP SuccessFactors HXM Core 2305 ; SAP SuccessFactors HXM Suite 2305