SAP Knowledge Base Article - Public

3346097 - [Onboarding] Error When uploading document in Maintain Onboarding and Offboarding Document templates

Symptom

Error ChangeSet index 1 - ???HCP upload error: Template ID *** with en_US locale already exists???;File could not be upload

Environment

SAP SF ONBOARDING

Reproducing the Issue

When uploading document in Maintain Onboarding and Offboarding Document templates, an error pops up:

Error ChangeSet index 1 - ???HCP upload error: Template ID *** with en_US locale already exists???;File could not be upload

Cause

Due to the the template which was uploaded before instance refresh

Resolution

Please delete all the previous template available under Maintain Onboarding and Offboarding Document Templates.

Post deletion, You could able to upload the template successfully as Expected

Keywords

ChangeSet index 1 - ???HCP upload error: Template ID *** with en_US locale already exists???;File could not be upload, Error, PFS, Onboarding, OBX , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding 2211