Symptom
The following subset of Provisioning Configuration Changes should be made/enabled/disabled by your Implementation Partner and may require follow-up actions or implementations. In situations where you are not already engaged with a Partner and there is no associated implementation effort, SAP Support can make minor provisioning configuration including enabling/disabling specific minor features, behalf of a customer.
Environment
- SAP SuccessFactors Succession Management
- SAP SuccessFactors Career Development Planning
Resolution
You can open a case with SAP Product Support to request any of the following features to be enabled. Please follow the Case Creation Template described below.
IMPORTANT NOTES
- Product Support reserve the right to adjust the scope of this document at any time based on Product Enhancements & Product Direction Changes
- As per any new feature enablement, please ensure you enable any feature first in your TEST environment and conduct thorough testing before considering enabling in Production.
- We highly recommend that first you review the linked related information to fully understand any requirements or follow-up activities that are required.
- SAP Product Support are not responsible for making any further implementation or changes outside the enablement of the below listed switches. If further implementation is required, you must engage with SAP Professional Services or your Implementation Partner for any further actions.
- Any feature that are not included on this list cannot be enabled by SAP Product Support.
Feature Main Switch | Feature Sub-Switch | Documentation Link | Product Function | Support Component |
Matrix Grid Report (9-Box) |
Implementing and Managing Succession Guide > Matrix Grid Reports KBA 2341508 - Working with Matrix Grid Reports - Succession Management | Succession | LOD-SF-SCM-SCR | |
Matrix Grid How Vs. What Report (9-Box) | Succession | LOD-SF-SCM-SCR | ||
Succession Talent Search |
Implementing and Managing Succession Guide > Talent Search KBA 2209633 - Talent Search Overview KBA 2237010 - How to enable Talent Search without Succession Management License | Succession | LOD-SF-SCM-SCR | |
Succession Lineage Report [requires Version 11 UI framework (ULTRA)] |
Implementing and Managing Succession Guide > Lineage Chart KBA 2837692 - Succession Lineage Chart - Overview and Getting Started | Succession | LOD-SF-SCM-SCR | |
Position Tile View |
Implementing and Managing Succession Guide > Position Tile View KBA 3028868 - Position Tile View - Overview and Getting Started | Succession | LOD-SF-SCM-SCR | |
Succession Management: Hide inactive users from the list of successors in the org chart and omit them from new form creation (auto-population of previous successors). | KBA 2307933 - Hide Inactive Successors from Succession Org Chart and Talent Pool | Succession | LOD-SF-SCM-SCR | |
Turn off succession Organization Chart |
Implementing and Managing Succession Guide > Enabling Succession Org Chart KBA 2550381 - Succession Org Chart tab is not showing for users | Succession | LOD-SF-SCM-SCR | |
View Talent Pool nominations in People Profile and Talent Card without having the Talent Pool object level permission | Implementing and Managing Succession Guide > Viewing Talent Pool Nominations in People Profile and Talent Card Without Having the Talent Pool Object Level Permission | Succession | LOD-SF-SCM-SCR | |
Succession nomination method: | New MDF Pool-based Succession Planning (requires v12 UI framework, Generic Object) |
Implementing and Managing Succession Guide > Enabling MDF Talent Pools | Succession | LOD-SF-SCM-SCR |
Disable Development Plan link in Quick Cards |
KBA 2086142 - CDP link does not appear in Employee Profile - Career Development KBA 2088811 - Quick Cards: Quick cards and how they work - HXM Suite | Career Development Planning | LOD-SF-CDP-SCR | |
Career & Development Planning | Enable Career Path V2 — requires "Enable Generic Objects" and "Enable the Attachment Manager" |
Implementing and Managing Career Development Planning Guide > Career Path | Career Development Planning | LOD-SF-CDP-SCR |
Career & Development Planning | Enable Mentoring Program — requires “Enable Generic Objects”, “Role-based Permission (This will disable Administrative Domains)” and “Enable the Attachment Manager” |
Using Mentoring Guide > Mentoring | Career Development Planning | LOD-SF-CDP-SCR |
Career & Development Planning | Sync development goal data to ad hoc report |
Implementing and Managing Career Development Planning Guide > Syncing Development Goal Data to Table Reports KBA 2072664 - How to Make Fields Available So They Show in Reports - Goal Management/Career Development | Career Development Planning | LOD-SF-CDP-SCR |
Career & Development Planning | Sync Learning Activities data to ad hoc report | Career Development Planning | LOD-SF-CDP-SCR |
Case Creation Template for Customers
- Select the corresponding Product Function & Support Component
- Subject: [Provisioning Switch Request] Please enable/disable switch XYZ for Product Function ABC
- Description: I hereby authorize SAP Product Support to enable the following Provisioning Switch in instance <Specify Instance ID here>
- <List the switches from the table above> and specify required value if applicable
- I confirm that I fully read & understood the documentation related to the feature(s) and the consequences related to enabling/disabling the feature(s)
- Requester Information: <Provide your full name & email address>
See Also
For more information on which changes can be completed by Cloud Product Support via Software Change Request, and which changes should be completed by Implementation Partners for Performance & Goals, please check the below documentation:
Keywords
provisioning, change, changes, switch, switches, SCR, Software Change Request, feature, features, enable, disable, enabled, disabled , KBA , LOD-SF-SCM-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-CDP-SCR , Software Changes, Services, Provisioning etc. , How To