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SAP Knowledge Base Article - PreviewSymptom
You have opened Case from your Tenant but after performing System Refresh, the cases are missing in the Tenant.
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Environment
- SAP Business ByDesign
- SAP Cloud For Customer
Product
SAP Business ByDesign all versions
Keywords
Cases, Missing, Cases View, Tenant Refresh, retrieve Cases , KBA , missing , tenant refresh , retrieve cases , cases , incidents view , AP-LM-AM-INC , Incident-Uis , LOD-CRM-ADM , Administration UI , SRD-CC-CI-CCS , ByD Service Control Center , Problem
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