SAP Knowledge Base Article - Public

3346493 - Error Serial Number Recording is Forbidden for Product XYZ & SERIALABC

Symptom

For Product XYZ(where XYZ is the Product ID) the serial number profile is set to Optional.

During Confirmation of Put Away task when you key in the serial number SERIALABC(where SERIALABC is the serial number ID/registered product) you will encounter the following error

Serial Number Recording is Forbidden for Product  XYZ & SERIALABC.

Environment

SAP Business ByDesign

Reproducing the Issue

1. Go to Inbound Logistics workcenter and Task Control view

2. Find Task ID 999(where 999 is the Task Id) and Confirm

3. Go to Line Items tab

you can see that Serial Number Recording is Forbidden for Product  XYZ & SERIALABC.

Cause

As per the Logistic Model used in the Warehouse Request, Logistics Area Proposal is When task is created.
Since the Logistics Model says the Destination Logistics Area proposal should happen at the time of task creation,
confirmation Quantity Proposal is enabled.

Therefore system proposes the Destination Logistics Areas as per the Material Flow Rules maintained and further quantity is proposed.
Now in general for an optional serial number profile product, if quantity is entered, you cannot enter serial numbers.

As per the Material Flow Rules maintained it has proposed quantities therefore serial number recording is marked as forbidden.

Resolution

System is behaving as expected.

See Also

Serial Number Profile, Optional, forbidden, Material Flow Rules, Logistics Model,Destination Logistics Area proposal ,Recording,Quantity.

Keywords

KBA , AP-SLP-TSK , Site Logistics Task , How To

Product

SAP Business ByDesign all versions