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3346546 - Fail to start SAP Application system due to error "SQLCODE : 10, authentication failed" while connecting to HANA database after system refreshing

Symptom

Fail to start SAP Application system and get the following error messages in file "trans.log" while running "R3trans -d".

C *** ERROR => Connect to database failed, rc=1, rcSQL=10
[dbhdbsql.cpp 428]
C {root-id=36343642373731313634364237373131}_{conn-id=00000000000000000000000000000000}_0
C SQLCODE : 10
C SQLERRTEXT : authentication failed
B reconnect failed for connection 0
M *** WARNING => ThHdlReconnect: db_reconnect failed (2048) [thDatabase.c 222]
M *** WARNING => ThGetDbAction: no valid db connection, skip db action [thxxmode.c 4158]
M {root-id=0050569426971EDE83E523585CAEB5E1}_{conn-id=00000000000000000000000000000000}_0


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP HANA 1.0, PLATFORM EDITION
  • SAP HANA 2.0, PLATFORM EDITION

Product

SAP HANA, platform edition all versions

Keywords

SQLCODE : 10, authentication failed, R3trans, Connect to database failed, hdbuserstore, SAPSR3, system refreshing, system refresh , KBA , HAN-DB-CLI , SAP HANA Clients (JDBC, ODBC) , Problem

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