SAP Knowledge Base Article - Preview

3346607 - Preferred format of log collection during complex Linux troubleshooting scenarios


  • You are running into a technical issue which seems to be related to the Linux operating system.
  • To get further assistance from SAP, the SAP support engineer asks you to provide Linux operating system trace-, configuration- or log files.
  • To speed up ticket processing this KBA describes how you should provide such information back to SAP.



Linux operating system (Red Hat Enterprise Linux, SUSE Linux Enterprise Server, Oracle Linux) with

  • SAP NetWeaver
  • SAP HANA Database


SAP NetWeaver all versions ; SAP S/4HANA all versions


Linux, trace , KBA , BC-OP-LNX , Linux , BC-OP-LNX-RH , Red Hat Linux , BC-OP-LNX-SUSE , SUSE Linux , How To

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