SAP Knowledge Base Article - Preview

3346675 - Unable to log in as a LDAP user: "Invalid user name and/or password." - SAP PD

Symptom

  • An external user (LDAP) is not allowed to log on from Portal to the Repository.

  • Option Use Secure Socket Layer(SSL) is enabled in Administration/Settings/LDAP Server.

  • Secure Connections (SSL/TLS) have not been enabled in PD Web.

  • Error is displayed:
       Invalid user name and/or password. Please try again.

  • Checking LDAP User from Administration > Users returns:
       Could not find subject with ID of nnnnn.

  • File cmrserver.log reports:
       LDAP Login authentication failed. Enable debug level log to see more details.
    then
       The user 'xxxxxx' is not known to the security system.

  • File nodeserver.log reports:
       Error: Unauthorized
       Error: The user 'xxxxxx' is not known to the security system.

  • PD Web is configured to use an existing JAVA instead of installing the SAP JVM 8.x.


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Environment

SAP PowerDesigner (PD) Web 16.7

Product

SAP PowerDesigner 16.7

Keywords

jre, jvm, jvm.dll , KBA , BC-SYB-PD , PowerDesigner , Problem

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