Symptom
When trying to create a goal from the Create Activity popup in Continuous Performance, receive an error:
Error: field types are not supported: Field name: comments. Type: comment;
Environment
- SAP SucessFactors Continuous Performance Management
- SAP SucessFactors Goal Management
- SAP SucessFactors Career Development Planning
Reproducing the Issue
- Log in to system
- Navigate to Home dropdown > Continuous Performance
- Select Create Activity
- Select Create Goal
- Receive error
Cause
Expected behavior when using Latest Continuous Performance Management with Legacy Goal Management
Resolution
CPM has adopted the new Create Goal popup so the comment field will not be display there anymore. The Goal comment will be only available in the goal details page.
Workaround: Remove comment type field section from the Default Goal Plan. As a customer, you do not have access to Provisioning. Please engage a Certified Partner to assist with this configuration.
- For Goal Management, please follow Implementing and Managing Goal Management - Enabling Goal Comments.
- For Career Development Plan, please follow Implementing and Managing Career Development Planning - Enabling Goal Comments.
- If you do not have an implementation partner, please create a case with Product Support using 2250190 - SCR Form: XML Software Change Request for Goal Plans or 2252618 - SCR Form: XML Software Change Request for Career Development Plans and Learning Activity Plans.
Keywords
Goal, CPM, Continuous, Management, Error, Field, Section, Comment, Comments, Type, Create, Activity, KRA, success factors, sf, sfsf, cdp, gm, pmgm , KBA , LOD-SF-CPM-ACT , Activities , LOD-SF-CDP-INT , CDP Integrations, LMS, PM, EC etc. , LOD-SF-GM-INT , Integrations with PM, CMP, VP, EC, etc. , LOD-SF-CPM-GM , Goal Integrations , Problem