3347056 - ‘Could not get metadata’ is shown under ‘Available Data’, when creating a Story

When a user creates a new Story and expands a schema under ‘Available Data’, a message ‘Could not get metadata’ is displayed. This happens for schemas like ‘Performance Management’, ‘Goal Management’, ‘Learning Activities’, ‘Compensation Planning’ etcetera.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

 SAP SuccessFactors HCM Suite

1. Navigate to Report Center
2. Create a new Story
3. Expand one of these schemas
   • ‘Performance Management’, ‘Goal Management’, ‘Learning Activities’, ‘Compensation Planning’ etcetera.
4. You will notice error ‘Could not get metadata’
   
   

Looks like an error occurred in loading the metadata. For assistance, please contact your administrator or the SAP Product Support team, if needed 

This represents that the user creating Story does not have ‘Data Access: Story’ permission under for that domain/schema.

You have to grant permission ‘Data Access: Story’ for the particular domain/schema.

To know the exact Permission Category for the domain/schema, please refer to List of Role-Based Permissions

Permissions Required for Using Story Reports | SAP Help Portal

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