SAP Knowledge Base Article - Public

3347099 - How to view document attachments during attached from Additional Data Collection - Onboarding


Admin is unable to view the attachments from Additional Data Collection.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Onboarding Dashboard.
  2. Open any candidate and click Action button-> click on Onboarding documents.
  3. No attachment is available here that was collected during the Additional Data Collection step.


There was no attachment field and Business rule configuration.


You can follow the below help portal guide link for more information.

Step 1:

Attachment Field Configuration

Step 2:

Creating a Business Rule to Set up a Data Collection Object Entity for Read Audit and Change Audit


Alternate Way to access the document:

  1. Navigate to "Manage Documents".
  2. You can find all documents attached during Additional Data Collection step.


documents, new hire documents, attachments, additional data collection, onboarding, attachment field, subjectUser, onboarding dashboard , KBA , LOD-SF-OBX-CDC , Custom Data Collection , How To


SAP SuccessFactors Onboarding all versions