Symptom
Admin is unable to view the attachments from Additional Data Collection.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Onboarding Dashboard.
- Open any candidate and click Action button-> click on Onboarding documents.
- No attachment is available here that was collected during the Additional Data Collection step.
Cause
There was no attachment field and Business rule configuration.
Resolution
You can follow the below help portal guide link for more information.
Step 1:
Attachment Field Configuration
Step 2:
Creating a Business Rule to Set up a Data Collection Object Entity for Read Audit and Change Audit
Alternate Way to access the document:
- Navigate to "Manage Documents".
- You can find all documents attached during Additional Data Collection step.
Keywords
documents, new hire documents, attachments, additional data collection, onboarding, attachment field, subjectUser, onboarding dashboard , KBA , LOD-SF-OBX-CDC , Custom Data Collection , How To
Product
SAP SuccessFactors Onboarding all versions