Symptom
The following subset of Provisioning Configuration Changes should be made/enabled/disabled by your Implementation Partner and may require follow-up actions or implementations. In situations where you are not already engaged with a Partner and there is no associated implementation effort, SAP Support can make minor provisioning configuration including enabling/disabling specific minor features, behalf of a customer.
Environment
SAP SuccessFactors Employee Central
Resolution
You can open a case with SAP Product Support to request any of the following features to be enabled. Please follow the Case Creation Template described below.
IMPORTANT NOTES
- Product Support reserve the right to adjust the scope of this document at any time based on Product Enhancements & Product Direction Changes
- As per any new feature enablement, please ensure you enable any feature first in your TEST environment and conduct thorough testing before considering enabling in Production.
- We highly recommend that first you review the linked related information to fully understand any requirements or follow-up activities that are required.
- SAP Product Support are not responsible for making any further implementation or changes outside the enablement of the below listed switches. If further implementation is required, you must engage with SAP Professional Services or your Implementation Partner for any further actions.
- Any feature that are not included on this list cannot be enabled by SAP Product Support.
Feature Main Switch | Feature Sub-Switch | Documentation Link | Product Function | Support Component |
Enable Business Configuration in Admin Tools — requires “Enable Generic Objects” and “Enable the Attachment Manager” | -- | Enabling Business Configuration UI | SAP SuccessFactors Employee Central > Administration > Business Configuration | LOD-SF-EC-BCI |
Enable Compound Delete | -- | Deleting Employee Data with Multiple Entities | SAP SuccessFactors Employee Central > Employee Data > Employee Data Import | LOD-SF-EC-EDP |
Employee Central Address Validation Service | -- | Enabling the Address Validation Service in Employee Central Provisioning | SAP SuccessFactors Employee Central > Employee Data > Personal Information > Address Information | LOD-SF-EC-PER-ADR |
Enable Benefits | -- | Provisioning Global Benefits | SAP SuccessFactors Employee Central > Global Benefits | LOD-SF-EC-GBF |
Case Creation Template for Customers
- Select the corresponding Product Function & Support Component
- Subject: [Provisioning Switch Request] Please enable/disable switch XYZ for Product Function ABC
- Description: I hereby authorize SAP Product Support to enable the following Provisioning Switch in instance <Specify Instance ID here>
- <List the switches from the table above> and specify required value if applicable
- I confirm that I fully read & understood the documentation related to the feature(s) and the consequences related to enabling/disabling the feature(s)
- Requester Information: <Provide your full name & email address>
Keywords
provisioning, change, changes, switch, switches, SCR, Software Change Request, feature, features, enable, disable, enabled, disabled, Employee Central, "Enable Business Configuration in Admin Tools", "Enable Compound Delete" , "Employee Central Address Validation Service", CSL-205, BEN-3398 , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , LOD-SF-EC , Employee Central , Problem