SAP Knowledge Base Article - Public

3347199 - "Service call failed, report an case" while Migrating any Business Object


While trying to migrate a file (e.g. Suppliers) using migration tool in Business Configuration, the following error is shown at simulation step:

"Service call failed, report an case"


SAP Business ByDesign

Reproducing the Issue

For example

  1. Go to Business Configuration work center
  2. Enter the Overview view
  3. Search for 'Migration of Suppliers'
  4. Select 'Migrate suppliers using the migration tool'
  5. Select the relevant file to be migrated 
  6. Execute Migration Step by Step 
  7. After simulation, error message appears


This error may indicate incorrect content in the migration file, like fields that are missing or incorrectly filled (for example, Output Channel is not maintained in Collaboration Multichannel for Supplier Migration).


In order to solve the issue, please check the file to see if there is any field/content missing or incorrect (for example, maintain Output Channel in Collaboration Multichannel for Supplier Migration).


Material, Suppliers, customer, migration error, migration of,  , KBA , SRD-MD-BP-SUP , Suppliers , Problem


SAP Business ByDesign 2305