SAP Knowledge Base Article - Public

3347199 - "Service call failed, report an case" while Migrating any Business Object

Symptom

While trying to migrate a file (e.g. Suppliers) using migration tool in Business Configuration, the following error is shown at simulation step:

"Service call failed, report an case"

Environment

SAP Business ByDesign

Reproducing the Issue

For example

  1. Go to Business Configuration work center
  2. Enter the Overview view
  3. Search for 'Migration of Suppliers'
  4. Select 'Migrate suppliers using the migration tool'
  5. Select the relevant file to be migrated 
  6. Execute Migration Step by Step 
  7. After simulation, error message appears

Cause

This error may indicate incorrect content in the migration file, like fields that are missing or incorrectly filled (for example, Output Channel is not maintained in Collaboration Multichannel for Supplier Migration).

Resolution

In order to solve the issue, please check the file to see if there is any field/content missing or incorrect (for example, maintain Output Channel in Collaboration Multichannel for Supplier Migration).

Keywords

Material, Suppliers, customer, migration error, migration of,  , KBA , SRD-MD-BP-SUP , Suppliers , Problem

Product

SAP Business ByDesign 2305