SAP Knowledge Base Article - Preview

3347247 - IPS job with source system S4HANA cloud breaks down

Symptom

IPS job with source system S4HANA cloud breaks down
and there is such error visible :

org.quartzJobExecutionException: Cannot execute provisioning Job in tenant context: 3e7wwwwf-d9f6-43de-1111-71c291501857
Caused by: com.sap.cloud.ips.connector.exception.ProvisioningRuntimeException: Error during execution on behalf of tenant with ID: 3e7wwwwf-d9f6-43de-1111-71c291501857 Caused by: com.sap.cloud.ips.runtime.exception.ProvisioningException: Can not read entities from source system: 'S4-my123456-source: 3e7wwwwf-d9f6-43de-1111-71c291501857' Caused by: com.sap.cloud.ips.connectors.api.ConnectorException: javax.xml.bind.UnmarshalException - with linked exception:
[com.ctc.wstx.exc.WstxfOException: Connection reset]
Caused by: javax,xml.bind,UnmarshalException; null Caused by: com.ctc.wstx.exc.WstxIOException: Connection reset Caused by: java.net.SocketException: Connection reset


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Environment

Identity Provisioning

Product

Identity Provisioning 1.0 ; SAP S/4HANA Cloud 2302

Keywords

KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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