SAP Knowledge Base Article - Preview

3347427 - Unable to See Text Content Added to Email Body when Using Templates in Cases


When you are writing an email in one of your cases, and you add a text content along with a template, if you click Preview or even send the email, you notice the text content is not visible.



SAP Service Cloud Version 2.


SAP Service Cloud Version 2 all versions


Template, Branding Template, Response Template, Email, Email Template, Case, Preview, Content, Email Content, Preview Template, Placeholder, ##text##, SAP Service Cloud Version 2,  , KBA , CEC-CRM-TMP , Templates for SAP Sales/Service Cloud , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.