Symptom
After performing a Balance confirmation run, you notice that Balance Confirmation is including cleared invoices, and you expect that invoices should not be included in the Run as both invoices are cleared before the Run is executed.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Receivables work center.
- Go to Balance Confirmation view.
- Select All Balance Confirmations.
- Search for Balance Confirmation ID: XYZ (XYZ represents the Balance Confirmation ID).
- In Balance Confirmation: XYZ, go to Balances and Documents tab.
- You will see that there are invoices that were already cleared before the run.
Cause
The system collects all the invoices which satisfy the below condition:
The Run will pick invoices for which Accounting Transaction Date is less than equal to the cut-off date and the due clearing date is greater than Cut-Off Date. To check the Cut-Off Date, please follow the steps below:
- Go to Receivables work center.
- Go to Balance Confirmation Runs subview.
- Select the option "All Balance Confirmation Runs".
- Search for Run ID: DEF (DEF represents the Run ID).
- Click "Edit" button.
- Here you will see the Cut-Off Date.
Resolution
Expected system behavior.
See Also
Quick Guide for Balance Confirmation Runs (Receivables)
Open Items Receivables
Balance Confirmation for Receivables
Keywords
Balance Confirmation; Run; Invoices; Clear; Cleared; Receivables; Include; , KBA , SRD-FIN-ACR , Receivables , How To