3347449 - Determining the correct component for signed SAML certificate

There are misunderstanding on which component to assign a case in regards to uploading signed SAML Certificates taken from the IDP depending on which product is being utilized.

SAP SuccessFactors HXM Suite

If the system is hosted on SAP SuccessFactors HXM Suite, the solution to update the SAML signed certificate taken from the IDP is not through STRUST but rather through provisioning and only Partners and Support have access to Provisioning. . The correct component for this is LOD-SF-PLT-CER  and is further explained in KBA 2088838 - How to Update SSO Certificates/Tokens in SuccessFactors HXM Suite

If this is not hosted on SAP SuccessFactors HXM Suite and rather on SAP ABAP Netweaver, this KBA walks you through how to update the expired certificate: 2462389 - SAML2.0: Renew IdP signing certificate on Service Provider on NetWeaver ABAP without downtime

• SAP KBA 2088838 - How to Update SSO Certificates/Tokens in SuccessFactors HXM Suite
• SAP KBA 2462389 - SAML2.0: Renew IdP signing certificate on Service Provider on NetWeaver ABAP without downtime

SAML, SuccessFactors HXM Suite, Renewal , KBA , LOD-SF-PLT-CER , SAML Certificate Change , BC-SEC-LGN-SML , SAML 2.0 for ABAP , How To