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3347488 - Wily Introscope Dashboard data is not loading


In the Introscope Enterprise Manager dashboard, no data is loaded while selecting J2EE relative dashboards e.g. J2EE Trigle, J2EE Overview.
Here are samples:

J2EE Overview Dashboard

J2EE Triage Dashboard

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • Wily Introscope Enterprise Manager 10.7, 10.8
  • Introscope Agent (ISAGENT.
  • The managed systems running on SAP JVM 8.1 Patch Level 91 and higher 


ISAgent, Introscope EM, EWA, metric type: APPLICATION THREADS, metric name: ACTIVETHREADSCOUNT, Webservices, SAP SMD. , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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