SAP Knowledge Base Article - Preview

3347488 - Wily Introscope Dashboard data is not loading

Symptom

In the Introscope Enterprise Manager dashboard, no data is loaded while selecting J2EE relative dashboards e.g. J2EE Trigle, J2EE Overview.
Here are samples:

J2EE Overview Dashboard


J2EE Triage Dashboard



Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Wily Introscope Enterprise Manager 10.7, 10.8
  • Introscope Agent 10.7.0.0 (ISAGENT.10.7.0.279-2020-04-20)
  • The managed systems running on SAP JVM 8.1 Patch Level 91 and higher 

Keywords

ISAgent, Introscope EM, EWA, metric type: APPLICATION THREADS, metric name: ACTIVETHREADSCOUNT, Webservices, SAP SMD. , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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