SAP Knowledge Base Article - Public

3347780 - SAP SuccessFactors Onboarding - Provisioning Configuration Changes

Symptom

The following subset of Provisioning Configuration Changes should be made/enabled/disabled by your Implementation Partner and may require follow-up actions or implementations. In situations where you are not already engaged with a Partner and there is no associated implementation effort, SAP Support can make minor provisioning configuration including enabling/disabling specific minor features, behalf of a customer.

Environment

SAP SuccessFactors Onboarding

Resolution

You can open a case with SAP Product Support to request any of the following features to be enabled. Please follow the Case Creation Template described below.

IMPORTANT NOTES

  1. Product Support reserve the right to adjust the scope of this document at any time based on Product Enhancements & Product Direction Changes
  2. As per any new feature enablement, please ensure you enable any feature first in your TEST environment and conduct thorough testing before considering enabling in Production.
  3. We highly recommend that first you review the linked related information to fully understand any requirements or follow-up activities that are required.
  4. SAP Product Support are not responsible for making any further implementation or changes outside the enablement of the below listed switches. If further implementation is required, you must engage with SAP Professional Services or your Implementation Partner for any further actions.
  5. Any feature that are not included on this list cannot be enabled by SAP Product Support.

Feature Main SwitchFeature Sub-SwitchDocumentation linkProduct FunctionSupport Component
Enable Business Process Engine Enable BPE in ProvisioningOnboardingLOD-SF-OBX-BPE
Enable Business Process EngineService Task User IdentityEnable BPE in ProvisioningOnboardingLOD-SF-OBX-BPE
Enable Business Process EngineUser Identity Enable BPE in ProvisioningOnboardingLOD-SF-OBX-BPE
Enable BPE in UI Enable BPE in ProvisioningOnboardingLOD-SF-OBX-BPE
Onboarding (including Internal Hire Process) — requires “Enable Generic Objects”,
“Version 12 UI framework (Revolution)”,
“Enable Business Process Engine”,
“Enable Intelligent Services [Do not use, please use Upgrade Center to enable Intelligent Services]”,
“Enable Media Service Features (Show Me, About Me, My Name)”
“Enable the Attachment Manager”		 Onboarding SettingsOnboardingLOD-SF-OBX-ACC
Offboarding — requires “Enable Generic Objects”,
“Version 12 UI framework (Revolution)”,
“Enable Business Process Engine”,
“Enable Intelligent Services [Do not use, please use Upgrade Center to enable Intelligent Services]”
“Enable the Attachment Manager”		 Onboarding SettingsOnboardingLOD-SF-OBX-OFP
Enable DocuSign Adaptor — requires “Enable Generic Objects” and “Enable the Attachment Manager” Enable DocuSign SwitchOnboardingLOD-SF-OBX-DSN
Enable SuccessFactors eSignature Enable E-Signature SwitchOnboardingLOD-SF-OBX-ESN
Update "Enable Print Form Generation"  in Company Settings Enabling Print Form Generation in ProvisioningOnboardingLOD-SF-OBX-DOC

Case Creation Template for Customers :

  1. Select the corresponding Product Function & Support Component
  2. Subject: [Provisioning Switch Request] Please enable/disable switch XYZ for Product Function ABC
  3. Description: I hereby authorize SAP Product Support to enable the following Provisioning Switch in instance <Specify Instance ID here>
  4. <List the switches from the table above> and specify required value if applicable
  5. I confirm that I fully read & understood the documentation related to the feature(s) and the consequences related to enabling/disabling the feature(s)
  6. Requester Information: <Provide your full name & email address>

See Also

Keywords

provisioning, change, switch, feature, enable, disable, onboarding switch, company settings , KBA , LOD-SF-OBX-ACC , Accessibility , How To

Product

SAP SuccessFactors Onboarding 2305