Symptom
The following list of changes within Provisioning should be made/ enabled/ disabled by your Implementation Partner.
In case you are not anymore engaged with a Partner and there is no associated implementation effort, SAP Support can make minor changes in provisioning configuration including enabling/disabling specific features on behalf of a customer.
Environment
SAP SuccessFactors Onboarding 1.0
Resolution
In the event that no Implementation Partner is engaged with Customer, you can reach out to SAP Product Support to request the activation of any of the features listed below. Please follow the Case Creation Template provided.
Important Notes:
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SAP Product Support reserves the right to modify the scope of this document at any time due to product enhancements and changes in product direction.
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For any new feature activations, it's essential to first enable the feature in your TEST environment and conduct comprehensive testing before moving to Production.
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We strongly recommend reviewing the linked related information thoroughly to understand any requirements or follow-up activities involved.
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SAP Product Support is solely responsible for enabling the listed switches and does not conduct further implementation or alterations. For additional implementation requirements, please consult SAP Professional Services or engage with an Implementation Partner.
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Features not included in this list are not eligible for activation by SAP Product Support.
Provisioning Changes:
| Feature Main Switch | Feature Sub-Switch | Documentation link | Product Function | Support Component |
| On/Offboarding Settings | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | ||
| On/Offboarding Settings | Import Export for EC Integration Template | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| On/Offboarding Settings | Import Export for RCM templates Mapping | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR |
Provisioning > Company Settings Changes:
| Feature Main Switch | Feature Sub-Switch | Documentation link | Product Function | Support Component |
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Enable Onboarding 1.0 Tour | Enable Onboarding 1.0 Tour | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR |
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Enable External ATS-ONB-EC Integration | Enable External ATS | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR |
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Enable MDF-based new hire activity planning (refer to Onboarding Config Guide for details) | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Enable Pre-Day1 Experience for new hires | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | ||
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | ||
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Make future dated users active after EC hire process | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Enable Onboarding 1.0 Tasks Todo Tile | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Enable Matching Hires Mandatorily Using Onboarding ID or Date of Birth During OnStartDate Job | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Onboarding 1.0 Application — requires “Enable Generic Objects”, “Version 12 UI framework (Revolution)” and “Enable the Attachment Manager” | Enable Offboarding 1.0 Application — requires “Enable Intelligent Services [Do not use, please use Upgrade Center to enable Intelligent Services]”, “Enable Generic Objects” | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Enable Offboarding 1.0 EC Writeback | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | On/Offboarding 1.0 settings | Onboarding/Offboarding 1.0 Settings | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Account ID | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Environment | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Web Service URL | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Enter KMS Web Service Credentials | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Username | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Password | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Enter KMS Rest Web Service Credentials | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Username | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Password | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR | |
| Enable Offboarding 1.0 EC Writeback-requires “Employee Central V2” | Warning: Connect your SAP SuccessFactors Onboarding 1.0 account only to an SAP SuccessFactors HXM Suite account in the same environment and Data Center. For example, connect your Onboarding 1.0 in DC 8 and preview environment only to an SAP SuccessFactors HXM Suite account that is in DC 8 and preview environment. | Onboarding 1.0 / Onboarding Legacy | LOD-SF-OBD-SCR |
Case Creation Template for Customers :
- Select the corresponding Product Function & Support Component
- Subject: [Provisioning Switch Request] Please enable/disable switch XYZ for Product Function ABC
- Description: I hereby authorize SAP Product Support to enable the following Provisioning Switch in instance <Specify Instance ID here>
- <List the switches from the table above> and specify required value if applicable
- I confirm that I fully read & understood the documentation related to the feature(s) and the consequences related to enabling/disabling the feature(s)
- Requester Information: <Provide your full name & email address>
See Also
Keywords
provisioning, request, configuration, change, switch, feature, enable, disable, onboarding 1.0, Onboarding Legacy, switch, company settings, Enable Offboarding 1.0 EC Writeback, Enable Onboarding 1.0 Application, Enable Generic Objects, , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To
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