3347847 - 'No event reason or event found for user' upon approving a Leave of Absence

You have noticed that, upon approving a Leave of Absence or importing it, the error 'No event reason or event found for user' is being thrown.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HXM Suite

The effective date of the 'Leave of Absence Event Reason (Plan)' or 'Leave of Absence Event Reason (Return To Work)' Event Reason, selected on the Time Type, has been modified and it's out of the period of the leave request.

Correct the effective date of the Event Reason in order to fall under the timeframe of the leave - The official recommendation is to have at least one record of the Event Reason starting at 01/01/1900 to avoid data inconsistency.

Creating a Leave of Absence (LOA) Time Type | SAP Help Portal

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions