Symptom
When trying to import a file, we get the following error "Missing file for Node"
Environment
SAP Sales and Service Cloud V2
Reproducing the Issue
- Login to the Tenant
- Navigate to Settings--> All Settings--> Data Import and Export
- Open the Monitoring
- Click on Import
- Select the Entity
- Browse the required file and click on Import Data
- You will get the Error : Missing file for Node
Cause
If the file is renamed and having more than one underscore "_", then this error occurs.
Resolution
Ensure not to use more than one underscore "_"
Keywords
KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions