SAP Knowledge Base Article - Public

3347858 - Error : Missing file for Node appearing during Import


When trying to import a file, we get the following error "Missing file for Node"


SAP Sales and Service Cloud V2

Reproducing the Issue

  • Login to the Tenant
  • Navigate to Settings--> All Settings--> Data Import and Export
  • Open the Monitoring
  • Click on Import
  • Select the Entity
  • Browse the required file and click on Import Data
  • You will get the Error : Missing file for Node


If the file is renamed and having more than one underscore "_", then this error occurs.


Ensure not to use more than one underscore "_" 


KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To


SAP Sales Cloud and SAP Service Cloud Version 2 all versions