SAP Knowledge Base Article - Public

3347873 - Custom field of Payment Information Detail/ Direct Deposit is not merged for Rehire candidate - Onboarding


Custom fields configured for Payment information are not getting merged during the Rehire Data review steps for Rehire with Old Employment candidates.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Terminated candidate with payment information details
  2. New hire (matching rehire detils), provides payment information as part of PDC and complete the step
  3. On rehire accept as Old Employment and come to compensation portlet and payment information only default fields are getting merged custom fields are not.


This is currently a known issue for our engineering team and they are working on a fix.

As a workaround for this, please delete the terminated user's payment information then Rehire data review page will have all the fields correctly populated.

Or the user has to maintain the missing data during Data Review for Rehire.


ROOE, payment, compensation, bank, blank, null, Direct Deposit  , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem


SAP SuccessFactors Onboarding all versions