SAP Knowledge Base Article - Public

3347874 - During Crossboarding or Enhanced Internal Hire process some of the fields are not flowing from RCM to EC - Onboarding


During Crossboarding or Enhanced Internal Hire process, some of the fields are not flowing properly from Recruiting to Employee Central.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate internal hire via Recruiting (RCM) after enabling Enhanced Internal Hire
  2. To-do notifications section. you will see View user validation errors for () for Onboarding process trigger
  3. In this example we're using the validation issue: jobInfo : Please select a valid Work Contract. but it can vary from issue to issue


JobInfo not defined in internal hire setup


In the order to fix this issue JobInfo entity must be configured per setup below

Access Manage Business configuration and update Job Information context to "Yes" for Onboarding.

Check below rule sample to evaluate all the fields per JobInfo entity.


OBX, Crossboarding, Enhanced, Internal, Hire, onboarding, jobInfo, entity, BPE, ONB , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem


SAP SuccessFactors Onboarding all versions


Pasted image.png
Pasted image.png