SAP Knowledge Base Article - Public

3347938 - [Onboarding] Onboarding Configuration Object is missing in Manage Data

Symptom

We are trying to implement the latest enhancements and would need access to Onboarding Configuration Object in Manage Data, despite providing the RBP Permissions, we are unable to see any information in manage data.

Environment

SAP SuccessFactors Onboarding

Cause

  1. This could be because the Onboarding Configuration was never created or was manually deleted
  2. Currently system will allow the deletion of Onboarding Configuration Object 

Resolution

  1. Go to Manage Data > Create New > Onboarding Configuration > Default Onboarding Configuration
  2. Alternatively, you can make any changes in "Onboarding General Settings" Page which would automatically create the Onboarding Configuration Object. 
    (Changes such as toggling any switch available in the General Settings Page)
  3. Once you have created a new Onboarding Configuration Object, you may proceed to use the configurations within this page.

NOTE:

  • Our Engineering Team are working on an enhancement which would allow the system to throw an error message in Onboarding General Settings Page when Onboarding Configuration Object is not available.
  • Similarly, a preventive measure to not allow accidental deletion of the Onboarding Configuration Object in Manage Data

Keywords

Onboarding Configuration, ONB2Config, Onboarding Configuration Object, Manage Data, Default Onboarding Configuration , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding 2305