SAP Knowledge Base Article - Public

3347940 - Stuck queue with error message Deficit of PU IR quantity &1

Symptom

There is error message at APP Warehouse Monitor -> Tools -> Message queues for inbound delivery.

Message Text Deficit of PU IR quantity 5.000 PC

Message ID M7 021

Environment

SAP S/4HANA Cloud System

Reproducing the Issue

  1. Do goods receipt for inbound delivery and complete invoice for purchase order.
  2. Reverse GR or zero out the inbound delivery.
  3. The status at LE side is not changed, there is stuck queue found at APP Warehouse Monitor.

Cause

The reference Purchase Order has been invoiced, reverse GR is not allow before reversing invoice.

Resolution

There is a new customizing release since CE2302 - Allow Reversal of GR despite Invoices (SSCUI 106043).

Please set the flag for field RevGR desp. IR for movement types(e.g 102).

Keywords

M7 021, Inbound Delivery, Stuck Queue, Warehouse Monitor, Purchase Order, Invoice, Reverse GR, Goods Movement , KBA , LO-SPM-INB-2CL , Inbound Process (Public Cloud) , MM-IM-GF-2CL , Basic Functions (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions