Symptom
The following subset of Provisioning Configuration Changes should be made/enabled/disabled by your Implementation Partner and may require follow-up actions or implementations. In situations where you are not already engaged with a Partner and there is no associated implementation effort, SAP Support can make minor provisioning configuration including enabling/disabling specific minor features, behalf of a customer.
Environment
SAP SuccessFactors HCM Core
Resolution
You can open a case with SAP Product Support to request any of the following features to be enabled. Please follow the Case Creation Template described below.
IMPORTANT NOTES
- Product Support reserve the right to adjust the scope of this document at any time based on Product Enhancements & Product Direction Changes
- As per any new feature enablement, please ensure you enable any feature first in your TEST environment and conduct thorough testing before considering enabling in Production.
- We highly recommend that first you review the linked related information to fully understand any requirements or follow-up activities that are required.
- SAP Product Support are not responsible for making any further implementation or changes outside the enablement of the below listed switches. If further implementation is required, you must engage with SAP Professional Services or your Implementation Partner for any further actions.
- Any feature that are not included on this list cannot be enabled by SAP Product Support.
Feature Main Switch | Feature Sub-Switch | Documentation Link |
Product Function
| Support Component |
Admin Configuration Tool | KBA 2701509 | Platform | LOD-SF-PLT-RBP | |
User Directory | KBA 2508629 | Platform | LOD-SF-PLT-SRH | |
Language Packs | Any language option | KBA 2572327 | Platform | LOD-SF-PLT-LAN |
Manage Users | Help Guide | Platform | LOD-SF-PLT-MNG | |
Employee Directory | KBA 2508629 | Platform | LOD-SF-PLT-SRH | |
Enable Manage Languages tool | Help Guide | Platform | LOD-SF-PLT-LAN | |
Ultra Organization Chart [requires Version 10 UI or Version 11 UI framework (ULTRA)] | KBA 2152156 | Platform | LOD-SF-PLT-ORG | |
Enable the Attachment Manager | Help Guide | Platform | LOD-SF-PLT-DOC | |
Dynamic Groups V2 (My Groups) | Enable “Manage My Groups” permission in RBP | KBA 2088248 | Platform | LOD-SF-PLT-DYG |
Role-based Permission (This will disable Administrative Domains) | And associated sub-options | Help guide | Platform | LOD-SF-PLT-RBP |
Enable SAP Jam Integration | Community Assertion Consumer Service URI | KBA 2083382 | Platform | LOD-SF-JAM-INT |
Enable SAP Jam Integration | Enable User Permissions | |||
Enable Custom External Module Integration [Demoable, Not Ready for Production] | Including "Frame URL" | KBA 2628761 | Platform | LOD-SF-PLT-NAV |
Data Privacy Consent Statement 2.0 | Help Guide | Platform | LOD-SF-PLT-DPCS | |
Enable Media Service Features (Show Me, About Me, My Name) — requires “Version 12 UI framework (Revolution)” | KBA 2088578 | Platform | LOD-SF-PLT-SHW | |
Enable Solr People Search (requires Role-based Permission) | Help Guide | Platform | LOD-SF-PLT-SRH | |
Enable alternate language for solr index | KBA 2943812 | Platform | LOD-SF-PLT-SRH | |
Configure Custom Navigation | Help Guide | Platform | LOD-SF-PLT-NAV | |
Enable Upgrade Center Permission - requires “Role-based Permission” | Help Guide | Platform | LOD-SF-PLT-RBP | |
Enable OpenText Integration (Requires “Enable the Attachment Manager”, “Enable Generic Objects”, and “Enable RBP”) (Warning: this feature is for third-party storage provider integration only) | Help Guide | Platform | LOD-SF-PLT-DOC | |
Should the session-timeout dialog redirect the user to a session-timeout page after logging the user out. | KBA 2396017 | Platform | LOD-SF-PLT-SAM | |
Enable Refresh Framework [Not Ready for Sales/Production] | Help Guide | Platform | LOD-SF-PLT-RBP | |
Active Content Detection | KBA 2519748 | Platform | LOD-SF-PLT-PSI | |
Disable to show QR code in login screen | Help Guide | Platform | LOD-SF-PLT-MOB | |
Enable Multi-Scanning | KBA 2518360 | Platform | LOD-SF-PLT-PSI | |
Use Real Time RBP Target Population (Overrides Default 4 hours Cache Based Results) | KBA 2643135 | Platform | LOD-SF-PLT-RBP | |
Use RBP permissions to show User Options menu (utility links) for External Users | ||||
Enable Instance Refresh — requires “Enable Generic Objects” and “Enable the Attachment Manager” | And associated sub-options | Help Guide | Platform | LOD-SF-PLT-IRT |
Enable legacy MDF OData edit — requires “Enable Generic Objects” and “Enable the Attachment Manager” | KBA 2656304 | Platform | LOD-SF-MDF | |
Disable user photo in Action Search and Quick Cards | KBA 2649535 | Platform | LOD-SF-PLT-QC | |
Ignore region and type restrictions for Identity Authentication Service integration (Warning: This feature should be turned on only when an existing IAS tenant needs to be integrated) | Help Guide | Platform | LOD-SF-PLT-IAS | |
Show User ID field in Manage Users ( These controls are replicated in the Define Employee Fields tool in Admin 2.0.) | Help Guide | Platform | LOD-SF-PLT-MNG | |
Default Language: | Help Guide | Platform | LOD-SF-PLT-LAN | |
User License Enforcement Options | KBA 2088188 | Platform | LOD-SF-PLT-MNG | |
Session Timeout Settings | And associated sub-options | KBA 2088893 | Platform | LOD-SF-PLT-PRVR |
Hide Admin Resources link | KBA 2597904 | Platform | LOD-SF-PLT | |
Enable Proxy Feature | Help Guide | Platform | LOD-SF-PLT-PRX | |
Embed SuccessFactors Logo in Html Notifications | KBA 2087875 | Platform | LOD-SF-PLT-NOT | |
Enable Archive & Print | KBA 2087337 | Platform | LOD-SF-PLT-PRN | |
Enable photos in autocompletion find in the UI | Help Guide | Platform | LOD-SF-PLT-ORG | |
Reverse Proxy Url Prefix. Leave blank for default. | KBA 2089491 | Platform | LOD-SF-PLT-PRX | |
Only allow request to Reverse Proxy | KBA 2089491 | Platform | LOD-SF-PLT-PRX | |
Enable Clickjacking Filter | And associated sub-options | Help Guide | Platform | LOD-SF-PLT-PSI |
Mail Preference | And associated Single Sender/Recipient sub-options | KBA 2087739 | Platform | LOD-SF-PLT-NOT |
Create Admin | And associated admin user detail fields | KBA 2186617 | Platform | LOD-SF-PLT-PWD |
Enable RBP Target Criteria for Value Help (Only for fields with data type Generic Object) | Help Guide | Platform | LOD-SF-PLT-RBP | |
Disallow concurrent login session | KBA 2524768 | Platform | LOD-SF-PLT-SEL | |
Disable API login audit data | KBA 2780420 | Platform | LOD-SF-PLT | |
Use Real Time RBP Target Population (Overrides Default 4 hours Cache Based Results) | KBA 2643135 | Platform | LOD-SF-CMP |
Case Creation Template for Customers
- Select the corresponding Product Function & Support Component
- Subject: [Provisioning Switch Request] Please enable/disable switch XYZ for Product Function ABC
- Description: I hereby authorize SAP Product Support to enable the following Provisioning Switch in instance <Specify Instance ID here>
- <List the switches from the table above> and specify required value if applicable
- I confirm that I fully read & understood the documentation related to the feature(s) and the consequences related to enabling/disabling the feature(s)
- Requester Information: <Provide your full name & email address>
See Also
For more information on which changes can be completed by Cloud Product Support via Software Change Request, and which changes should be completed by Implementation Partners for Performance & Goals, please check the below documentation:
Keywords
provisioning, change, changes, switch, switches, SCR, Software Change Request, feature, features, enable, disable, enabled, disabled , KBA , LOD-SF-PLT-PRVR , Manage Provisioning , How To