3348127 - Error: 'Action not possible for payment ABC; check status of payment batch PQR' while cancelling payment

You would like to cancel payment ABC(ABC refers to payment), but gets the error message: Action not possible for payment; check status of payment batch PQR(PQR refers to payment batch)

When the related payment batch is checked, its canceled but the payment is till "In Transit".

You can not change anything, since the actions button is greyed out.

SAP Business ByDesign

1. Go to Liquidity Management work center

2. Select Payment Batches and search for the batch in question. The Status: Canceled and its respective payment which is still 'In Transfer'

One of the possible errors is when This specific payment is a tax due payment initiated from tax management work center.

Ideally the issue happens when the customer has been changing the status from ready for transfer to in transfer and back frequently.

Kindly create a case for SAP so we can set the payment to ready for transfer from our end. Then you can go to the tax payments view in tax management work center and trigger the cancellation.

Payment batch, tax payment , KBA , SRD-FIN-CLM , Cash and Liquity Managment , AP-PAY , Payment Processing , Problem