SAP Knowledge Base Article - Public

3348150 - Custom Image Resolution required to upload in the Greeting Card Tile

Symptom

What is the custom Image Resolution required to upload in the Greeting Card Tile

Environment

SAP Sales and Service Cloud V2

Reproducing the Issue

  • Login to the Tenant.
  • Start Adaptation mode.
  • Click on the pencil icon of the Greeting card.
  • Select Custom to choose the desired jpg file

Resolution

The Image size is as follows :

Dimensions : 2688 * 402

Width : 2688 pixels

Height : 402 pixels

Bit depth : 8

Keywords

KBA , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions