3348280 - [onboarding] Post completion of E-signature, Email status shows failed in Onboarding

When we complete the E-signature step, There is no email notification triggered.

SAP SF ONBOARDING

1. The External user has completed the E-signature step.
2. No email notification triggered.
3. When we noticed the Email status, this shows failed

Email address was not correct

If there is any fake or not valid email address in the group, This Email notification will not send to the specific group.

Please validate the External user email address and as well in the dynamic group

Post changes, you can resend the email / you can re-test with the new candidate.

This should works fine as Expected.

E-signature, completion, email services, email status failed, onboarding , KBA , LOD-SF-OBX-ESN , E-Sign Onboarding , How To