SAP Knowledge Base Article - Public

3348324 - Why do I receive the error "Network error occurred. Please reload the page." in SAP Signavio Process Governance?


Users are receiving the error "Network error occurred. Please reload the page." when trying to open an existing process and they are not able to make any updates to the process in SAP Signavio Process Governance.


SAP Signavio Process Governance

Reproducing the Issue

  1. Go to Signavio Process Governance
  2. Select a process
  3. Receive the error


The malfunction may be caused by a proxy server issue in the users' network that distorts the request parameters when processes are opened.


There are a few possibilities to fix this issue:

  • Try opening processes outside the company network.
  • Verify with the IT department if there are any Network proxy/Content blocker and/or recent updates in Network.


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SAP Signavio Process Governance all versions