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SAP Knowledge Base Article - PreviewSymptom
"Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013" error occurs when running the Business Intelligence (BI) Platform installer.
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Environment
SAP BusinessObjects Business Intelligence Platform 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
bip, bobj, boe, corba ssl, admin, password, upgrade, update, INS00013, Disable, incorrect credentials, Connection Issue, CMS Accessibility, Upgrade Error, INS00013 Error , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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