SAP Knowledge Base Article - Preview

3348331 - INS00013 error during the upgrade of the Business Intelligence Platform

Symptom

"Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013" error occurs when running the Business Intelligence (BI) Platform installer.


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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

bip, bobj, boe, corba ssl, admin, password, upgrade, update, INS00013 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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