SAP Knowledge Base Article - Public

3348417 - phoneInfo object rule still validates deleted records


When trying to delete phone info records they are still checking by onSave rules 


  • SAP SuccessFactors HXM Suite 
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to People Profile
  2. Go to Contact Information and edit it 
  3. Delete one record and save it 
  4. The onSave rules are still checking the deleted data


Currently this is the system expected behavior.

Onsave rule will still be triggered for deleted records.


phoneinfo, rule, business rule, validations, error, warning, validates, validate, cannot delete data, validation , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions