Symptom
The system signs out a user after an hour of inactivity in a particular screen.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Production Control work center.
- Go to the Task Control view
- Select a task, choose the confirm button.
- Leave the screen as is for an hour, after an hour the system times out.
The business user wants this time out to be extended and wants to have this increased at-least up to four hours.
PS : Please note that if the user is inactive in any screen in ByDesign the same behavior can be observed.
Cause
For security reasons users are automatically logged off the system if they have been inactive in the system for a certain period of time. You have to adjust the Inactivity Duration value in the system to prevent auto log-off by the system. You will not be able to completely disable the auto user logoff option in the system.
Resolution
Please follow below given steps to adjust/change the Inactivity Duration in the system.
- Go to User Icon in the top right corner of ByDesign system.
- Select the Key User Settings Option and select Company Settings.
- Go to the auto Logoff tab.
- In the field Inactivity Duration user can define the duration of inactive time.
- User can choose from 15 minutes to 4 hours as Inactivity Duration.
Auto log off setting is never touched by user then the default time is 1 hour.
Keywords
auto logoff, disable auto logoff, system timeout, automatic time out, disable automatic timeout, screen timeout , automatic screen time out , KBA , AP-PE-LOT , Production Lot , How To
SAP Knowledge Base Article - Public