Symptom
The following subset of Provisioning Configuration Changes should be made/enabled/disabled by your Implementation Partner and may require follow-up actions or implementations. In situations where you are not already engaged with a Partner and there is no associated implementation effort, SAP Support can make minor provisioning configuration including enabling/disabling specific minor features, behalf of a customer.
Environment
- SAP SuccessFactors Integrations
Resolution
You can open a case with SAP Product Support to request any of the following features to be enabled. Please follow the Case Creation Template described below.
IMPORTANT NOTES
- Product Support reserve the right to adjust the scope of this document at any time based on Product Enhancements & Product Direction Changes
- As per any new feature enablement, please ensure you enable any feature first in your TEST environment and conduct thorough testing before considering enabling in Production.
- We highly recommend that first you review the linked related information to fully understand any requirements or follow-up activities that are required.
- SAP Product Support are not responsible for making any further implementation or changes outside the enablement of the below listed switches. If further implementation is required, you must engage with SAP Professional Services or your Implementation Partner for any further actions.
- Any feature that are not included on this list cannot be enabled by SAP Product Support.
Feature Main Switch | Feature Sub-Switch | Documentation Link |
Product Function
| Support Component |
Integration Center Job Requests Scheduling Threshold | KBA: 2429408 - Change Job threshold in SuccessFactors Integration Center | Integration Center | LOD-SF-INT-INC-JOB | |
Enable Service Center Add-On | Implementation Guide: Enabling Ask HR on the SAP SuccessFactors Employee Central Home Page | Service Center | LOD-SF-INT-AHR | |
Enable Payroll Integration (Valid for SAP Payroll in ERP Systems) | KBA: 2490046 - Replication Target System object | SAP SuccessFactors Employee Central Integration to SAP Business Suite | LOD-SF-INT-PRV | |
SFAPI | Implementation Guide: Making Company Settings in Provisioning | Compound Employee API | LOD-SF-INT-PRV | |
Employee Central SOAP API | Implementation Guide: Making Company Settings in Provisioning | Compound Employee API | LOD-SF-INT-PRV | |
Enable OData API Dictionary Cache | Implementation Guide: OData API Data Dictionary | OData API Framework | LOD-SF-INT-PRV | |
Enable Non-Case-Sensitive Username | Implementation Guide: Overview of SAP SuccessFactors Workforce System for Cross-domain Identity Management API | SCIM API Framework | LOD-SF-INT-PRV | |
Authorized SP Assertion Consumer Service Settings |
Benefitfocus integration using CPI: Benefitfocus integration using Boomi: BSI integration: |
Benefitfocus integration with EC BSI integration with SF | LOD-SF-INT-PRV |
Case Creation Template for Customers
- Select the corresponding Product Function & Support Component
- Subject: [Provisioning Switch Request] Please enable/disable switch XYZ for Product Function ABC
- Description: I hereby authorize SAP Product Support to enable the following Provisioning Switch in instance <Specify Instance ID here>
- <List the switches from the table above> and specify required value if applicable
- I confirm that I fully read & understood the documentation related to the feature(s) and the consequences related to enabling/disabling the feature(s)
- Requester Information: <Provide your full name & email address>
Keywords