SAP Knowledge Base Article - Public

3348860 - SAP SuccessFactors Integrations - Provisioning Configuration Changes


The following subset of Provisioning Configuration Changes should be made/enabled/disabled by your Implementation Partner and may require follow-up actions or implementations. In situations where you are not already engaged with a Partner and there is no associated implementation effort, SAP Support can make minor provisioning configuration including enabling/disabling specific minor features, behalf of a customer.


  • SAP SuccessFactors Integrations


You can open a case with SAP Product Support to request any of the following features to be enabled. Please follow the Case Creation Template described below.


  1. Product Support reserve the right to adjust the scope of this document at any time based on Product Enhancements & Product Direction Changes
  2. As per any new feature enablement, please ensure you enable any feature first in your TEST environment and conduct thorough testing before considering enabling in Production.
  3. We highly recommend that first you review the linked related information to fully understand any requirements or follow-up activities that are required.
  4. SAP Product Support are not responsible for making any further implementation or changes outside the enablement of the below listed switches. If further implementation is required, you must engage with SAP Professional Services or your Implementation Partner for any further actions.
  5. Any feature that are not included on this list cannot be enabled by SAP Product Support.
Feature Main SwitchFeature Sub-SwitchDocumentation Link
Product Function
Support Component
Integration Center Job Requests Scheduling Threshold KBA: 2429408 - Change Job threshold in SuccessFactors Integration CenterIntegration CenterLOD-SF-INT-INC-JOB
Enable Service Center Add-On Implementation Guide: Enabling Ask HR on the SAP SuccessFactors Employee Central Home PageService CenterLOD-SF-INT-AHR
Enable Payroll Integration (Valid for SAP Payroll in ERP Systems) KBA: 2490046 - Replication Target System objectSAP SuccessFactors Employee Central Integration to SAP Business SuiteLOD-SF-INT-PRV
SFAPI Implementation Guide: Making Company Settings in ProvisioningCompound Employee APILOD-SF-INT-PRV
Employee Central SOAP API Implementation Guide: Making Company Settings in ProvisioningCompound Employee APILOD-SF-INT-PRV
Enable OData API Dictionary Cache Implementation Guide: OData API Data DictionaryOData API FrameworkLOD-SF-INT-PRV
Enable Non-Case-Sensitive Username Implementation Guide: Overview of SAP SuccessFactors Workforce System for Cross-domain Identity Management APISCIM API FrameworkLOD-SF-INT-PRV
Authorized SP Assertion Consumer Service Settings 

Benefitfocus integration using CPI: 
Configuration of Employee Central Identity Provider for Benefitfocus - CPI

Benefitfocus integration using Boomi:
Configuration of Employee Central Identity Provider for Benefitfocus - Boomi

BSI integration:
Enabling Single Sign On for BSI TaxProfileFactory

Benefitfocus integration with EC

BSI integration with SF


Case Creation Template for Customers

  1. Select the corresponding Product Function & Support Component
  2. Subject: [Provisioning Switch Request] Please enable/disable switch XYZ for Product Function ABC
  3. Description: I hereby authorize SAP Product Support to enable the following Provisioning Switch in instance <Specify Instance ID here>
  4. <List the switches from the table above> and specify required value if applicable
  5. I confirm that I fully read & understood the documentation related to the feature(s) and the consequences related to enabling/disabling the feature(s)
  6. Requester Information: <Provide your full name & email address>


provisioning, change, changes, switch, switches, feature, features, enable, disable, enabled, disabled
, KBA , LOD-SF-INT-PRV , Provisioning Changes , How To


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