SAP Knowledge Base Article - Preview

3349110 - How to report efficiently a problem to the SAP Product Support in the area of BC-SEC-USR* ?


  • There was an error or an unexpected behaviour occurred in your SAP ERP/HANA system.
  • The search for SAP notes did not provide a solution or explanation.
  • You can’t find an explanation or solution on your own, for instance on
  • You plan to get help from SAP Support by creating an incident/case on SAP for Me (previously called SAP ONE Support Launchpad and SAP Service Marketplace).
  • You can re-create the error by following the same steps that initially caused the problem.




ABAP platform all versions ; SAP NetWeaver Application Server for ABAP all versions


KBA , BC-SEC-USR , User Administration , How To

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